FAQ

No appointment is necessary. We have many stone experts and designers to help you with the selection and design process.  You can check out our store hours here.

If you’d prefer to schedule an appointment – Select location below:

King of Prussia, PA

Harrisburg, PA

Newcastle, DE

Philadelphia, PA

The whole process is designed for quality and speed. First, the client picks a stone. Then we give the client an estimate based on their specific project. After that, the client can place a template order. From the time the template is made, our clients can expect a typical turnaround time of two weeks or less. For more information on countertop installation click here.

There are some great products available that are man-made and have a great design and function. Materials that can be found in recycled countertops include – glass, mirrors, porcelain, earthenware, vitrified ash and corn resin. It’s processed, heated to extremely high temperatures, cooled and then buffed with diamond buffers. 94% of the water used to make it is recycled as well. This is a truly sustainable and eco-friendly product. As hard as stone, scratch resistant and beautiful to look at.

Maintaining your stone is an integral part of your natural stone experience, as well enjoying the longevity that natural stone offers to clients. Please use this information as a guide to ensure you are doing everything possible to keep your natural stone products looking like they did the day they arrived in your home or business. Below are some different maintenance suggestions based on the type of natural stone care you are performing:

General Care

Care and Precautions

Use coasters under all glasses, particularly those containing alcohol or citrus juices. Many common foods and drinks contain acids that will etch or dull the surface of many stones. Do not place hot items directly on the stone surface. Use trivets or mats under hot dishes and placemats under china, ceramics, silver or other objects that can scratch the surface.

Cleaning Procedures and Recommendations

Floor Surfaces

Dust mop interior floors frequently using a clean non-treated dry dust mop. Sand, dirt and grit do the most damage to natural stone surfaces due to their abrasiveness. Mats or area rugs inside and outside an entrance will help to minimize the sand, dirt and grit that will scratch the stone floor. Be sure that the underside of the mat or rug is a non-slip surface. Normally, it will take a person about eight steps on a floor surface to remove sand or dirt from the bottom of their shoes. Do not use vacuum cleaners that are worn. The metal or plastic attachments or the wheels may scratch the surface.

Other Surfaces

Clean stone surfaces with a few drops of neutral cleaner, stone soap (available at hardware stores) or a mild liquid dishwashing detergent and warm water. Use a clean rag mop on floors and a soft cloth for other surfaces for best results. Too much cleaner or soap may leave a film and cause streaks. Do not use products that contain lemon, vinegar or other acids on marble or limestone. Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth. Change the rinse water frequently. Do not use scouring powders or creams; these products contain abrasives that may scratch the surface.

Bath and Other Wet Areas

In the bath or other wet areas, soap scum can be minimized by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover or a solution of ammonia and water (about 1/2 cup ammonia to a gallon of water). Frequent or over-use of an ammonia solution may eventually dull the surface of the stone.

Dos and Don’ts

DO Dust mop floors frequently
DO Clean surfaces with mild detergent or stone soap
DO Thoroughly rinse and dry the surface after washing
DO Blot up spills immediately
DO Protect floor surfaces with non-slip mats or area rugs and countertop surfaces with coasters, trivets or placemats
DON’T Use vinegar, lemon juice or other cleaners containing acids on marble, limestone, travertine or onyx surfaces
DON’T Use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub & tile cleaners
DON’T Use abrasive cleaners such as dry cleansers or soft cleansers
DON’T Mix bleach and ammonia; this combination creates a toxic and lethal gas
DON’T Ever mix chemicals together unless directions specifically instruct you to do so

Colonial Marble has 4 locations serving Pennsylvania, New Jersey, Maryland, Delaware and Metro New York.

With our CNC technology we have the ability to perform any sink or surface unit cutout with computer-aided design files. Under-mount sinks (sinks that are mounted under the countertop to avoid showing any rim) are fully cut out and the inside of the hole is polished. The countertop is then flipped over and fitted with special grommets for your plumber to fasten the sink. Self-rimming cutouts are cut 6″ into each corner, leaving some of the straight section to be cut in the field to facilitate safe shipping.

Seams are made where the two pieces of stone are put together. The seams are joined with epoxy that is mixed with the color that matches the stone. Then the joined area is smoothened so that only a very thin line is visible.